Refund policy

Refund & Return Policy

We hope you love your purchase. If something isn’t quite right, please contact us within 14 days of delivery at hello@wellbeingbodyandhome.com and we’ll do our best to help.

Because many of our items are made to order or fulfilled through trusted partners, return eligibility may vary by product.

Eligible Returns

Items may be eligible for return or replacement if they arrive damaged, defective, or incorrect. Please include photos and your order number when reaching out so we can resolve the issue quickly.

Non-Returnable Items

Due to the nature of our fulfillment process, the following items are typically non-returnable:

• Made-to-order apparel or personalized items

• Skincare and beauty products once opened or used

• Final sale items

Exchanges

If you received the wrong item or size, please contact us and we’ll assist with a replacement where possible.

Refunds

Once approved, refunds will be issued to the original form of payment. Processing times may vary depending on your bank or payment provider.

Order Issues

If your order is lost in transit or arrives damaged, please notify us within 7 days of delivery so we can file a claim with the carrier or fulfillment partner.